Krannich Solar UK has been awarded a premium seal by EuPD Research in recognition of their high level of customer satisfaction in the distribution of solar PV components.
In an independent survey of installers carried out by the market and opinion research institute EuPD Research, installers gave Krannich Solar UK top marks for customer loyalty, satisfaction and for the distribution of solar modules and inverters. For these services, Krannich Solar received the premium “Top PV Supplier” seal, which is given out each year only to those wholesalers who have rated particularly highly in installer surveys in comparison to their competitors.
The seal was developed in 2010 by EuPD Research as a way of independently evaluating solar wholesalers and facilitating more transparency in the supplier market. The branch seal is awarded after the completion of a complex market analysis, based on qualified statements from installers and primary data from installer surveys. The seal “Top PV Supplier” provides an independent benchmark for installers and only a few leading photovoltaic wholesalers - who have previously undergone a rigorous quality check - are allowed to carry this status.
Kim Mann, Chief Operating Officer at Krannich Solar UK, said: “We are honoured and delighted to receive the EuPD “Top PV Supplier” seal, as it is particularly rewarding for an independent institute to recognise and commend the high customer service standards which we work so hard to deliver. We pride ourselves on offering a truly value-added approach to PV distribution and the EuPD award is great recognition for each and every one of the Krannich Solar UK team, whose individual and collective hard work is undoubtedly behind our success. The fact that the EuPD seal is awarded according to installer feedback makes the achievement even more significant for us.”
Since being founded in 1995, Krannich Solar has grown from a small family business to an internationally renowned and successful specialist PV distributor. With branches throughout Europe, as well as in Australia, Japan, South Korea and the USA, Krannich Solar offers installers the ideal balance of international power and manufacturer relationships combined with country-specific, localised service.
In 2012, the installed capacity of the Krannich group amounted to nearly 1,200 megawatts and, worldwide, the Krannich Solar team consists of 330 employees. Krannich Solar undertakes its own due diligence process for the selection of high quality products and conducts regular in-house testing to ensure its customers are only supplied with class-leading products.
The UK branch of Krannich Solar opened in October 2010 and is based in Reading, Berkshire. The UK market is served by a team of dedicated regional account managers and specialist support staff.