Business leaders urge country to work together to boost confidence

Latest News Tue, Jul 6, 2021 8:37 AM

The Prime Minister’s announcement that laws on mask wearing and social distancing in the final stage of England's Covid lockdown roadmap would be scrapped on 19 July has received a mixed response from business leaders.

Other changes announced by Boris Johnson include the planned reopening of nightclubs for the first time since the pandemic began, an end to all legal limits on the number of people who can attend events and the scrapping of guidance to work from home.

Tony Danker, CBI Director-General, has welcomed the reopening of the economy following the Prime Minister’s announcement.

“Businesses welcome the reopening, which will provide huge relief for many firms who have struggled to stay afloat during the pandemic,” he said.

“Critical now will be to build both customer and employee confidence in living with the virus. This will require businesses to continue putting safety at the heart of their approach as they have since the start of the Covid crisis and Government providing a vital role in supporting employers through guidance and advice.

“Firms will be placing a premium on close dialogue with their employees in boosting confidence and will be demonstrating to customers how they are reopening safely and with their interests at the forefront. Meanwhile Government and the Health & Safety Executive should continue to play a critical role in helping to inform good decision making and risk assessments.

“In the coming days we need Government to put in place further measures to create this much-needed confidence. Knowing whether workplace testing will continue beyond July, gaining clarity on mask wearing for public transport and understanding how a role test & release scheme can support both domestic industry and our international travel sector can provide a further boost for firms as we all move from crisis to recovery.”

Shevaun Haviland, Director General of the BCC, said it was a much-needed step on the road to normality, welcomed the Prime Minister setting out the direction of travel in advance of reopening but added: “But businesses in England still do not have the full picture they desperately need to plan for unlocking.

“Much remains in the balance, firms do not yet know the future of self-isolation rules, if testing will remain free for them, or when international travel will open up effectively.   

“Without clear guidance for businesses around the new proposals, there could be real uncertainty on how they should operate going forward and what they should be doing to keep staff and their customers safe.

“This could lead to a fractured, patchwork approach with very different positions being taken by many businesses, across many locations. That, in turn, could severely undermine the public’s trust in reopening.

“All of this means the huge logistical headache firms face around reopening hasn’t disappeared and there remains a real risk of damage to business confidence”.

On contingency plans for the future, Haviland added: “The Prime Minister has said he does not want to take any backward steps as we emerge from the pandemic and firms welcome this. But our research shows that almost two in five businesses cite concerns about possible future lockdowns as a barrier to restarting or returning to pre-pandemic levels. This rises to 50% for business-to-consumer facing firms such as hospitality and retail. 

“We know sectors such as hospitality, catering and events have been particularly badly hit. To give firms the confidence to fully reopen the Government must set out contingency plans for any future virus response, the circumstances under which they would be used, and the support it would provide businesses impacted.” 

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